Arrivy Logo

Your Digital Forms Just Got Smarter: Introducing AI TalkThrough

Arrivy AI TalkThrough turns site visit photos and spoken observations into editable notes in your Digital Forms, with live captions as you speak.
Your Digital Forms Just Got Smarter: Introducing AI TalkThrough
Soban Hameed Soban Hameed
4 min read
Soban Hameed is the Founder and CEO of Arrivy, a platform built to streamline field service and last-mile operations. With experience at eBay and Microsoft, he specializes in scalable systems and product innovation. He helps field service businesses improve workflows, enhance customer experience, and scale effectively in today’s fast-paced, on-demand environment.

A site visit may be finished, but the paperwork usually is not. Technicians still have to sort through photos, type up what they found, and make sure the office understands what happened on site. That is the part Arrivy is making easier with AI TalkThrough.

Built into Arrivy Digital Forms, AI TalkThrough lets your team take photos and talk through what they are seeing while they work. Live captions appear as they speak, and when the walkthrough is complete, AI turns those observations into clear, structured notes inside the form.

Meet AI TalkThrough

AI TalkThrough turns the site walkthrough itself into part of the documentation process.

While completing a Digital Form, your technician can open AI TalkThrough, take photos, and speak through their observations. Live captions appear as they talk, helping them see what is being captured during the walkthrough.

Once the walkthrough is finished, AI TalkThrough organizes the captured information into structured notes and connects relevant photos with those observations. The result appears directly inside the form, where the technician can review, edit, and refine it before completing the job documentation.

Talk, Capture, and Let AI Organize the Details

The workflow is designed to stay simple for the field team.

Open AI TalkThrough inside the form
Start AI TalkThrough when the technician is ready to document the site, inspection, or service visit.

Talk through the site and capture photos
The technician explains what they notice while taking photos of the areas, equipment, damage, or work that needs to be documented. Live captions make it easier to follow what has been captured.

Finish the walkthrough
When the technician is done, AI TalkThrough uses the spoken observations and captured photos to create organized notes instead of leaving the technician with a collection of separate images and raw comments.

Review before completing the form
The generated content remains editable. Your technician can review the notes, make changes, add context, or correct anything before completing the form.

The goal is not to remove the technician from the documentation process. It is to reduce the amount of manual writing needed to turn what they already observed into something useful for the rest of the team.

Generate Notes in Your Preferred Language

Different field teams may work across different languages, while the office or customer may need documentation in a consistent language.

The form author can choose the output language for AI TalkThrough notes. Supported output languages include:

✓ English

✓ French

✓ Spanish

✓ Polish

✓ Russian

✓ Arabic

This gives teams more control over how the final documentation is presented without changing the basic walkthrough workflow.

Easier for the Field. Clearer for the Office.

Good field documentation depends on capturing details while they are still fresh.

With AI TalkThrough, technicians can document observations during the walkthrough instead of trying to remember everything once the visit is over. Photos stay connected with the notes they support, helping office teams understand the context behind what was captured.

For the field team, that means less time spent turning observations into written documentation. For the office, it means receiving clearer information that can support follow-up work, customer communication, inspections, approvals, or future visits.

Most importantly, the documentation stays inside the Arrivy Digital Form workflow your team is already using. There is no need to move observations into a separate note-taking process just to make them useful.

Built for Everyday Site Visits

Consider a routine maintenance visit.

A technician notices a worn component, takes a photo, and explains its condition along with the recommended follow-up. Instead of later typing that information into the form and trying to match it with the correct image, AI TalkThrough organises the observation and photo into editable notes.

The same workflow can support inspections, pre-service walkthroughs, post-service documentation, site assessments, and other field visits where photos and spoken observations need to become clear records.

Make Your Next Walkthrough Easier

AI TalkThrough helps your team spend less effort turning site visits into usable documentation while giving the office clearer records to work from.

Ready to spend less time typing up site visits? Contact our team to bring AI TalkThrough into your Arrivy Digital Forms.

Ready to see how much easier site documentation can be?

Capture photos, speak your observations, and let AI turn them into clear, editable reports—all within Arrivy Digital Forms.

See all you can accomplish with Arrivy.

Get 20% OFF Arrivy

For Your First 3 Months

Save Even More with an Annual Commitment!

20% OFF all year + 50% OFF onboarding Book your Free Demo

Terms and conditions apply*

New customers only. Book and attend a demo by Nov 15, 2026, and sign up by Nov 30, 2026 to qualify. Monthly plans: 20% off subscription fees for the first 3 months. Annual plans: 20% off year one + 50% off onboarding. One offer per company. Arrivy may modify or withdraw this offer at any time.
Rated 5 stars on Capterra and G2
The Operations Cloud for Service Businesses
Get 20% off →