Arrivy is a field service and operations management platform designed to plan, dispatch, execute, and track work across field teams, warehouses, and customers. It supports scheduling, routing, digital forms, real-time visibility, customer communication, reporting, and integrations across operational systems.

How well does Arrivy scale as operations grow?

Arrivy is built to support growth across teams, locations, and job volume. It supports multi-location operations, role-based access controls, high-throughput scheduling, and flexible integrations, allowing organizations to scale without redesigning workflows.

Does Arrivy integrate with third-party systems?

Yes. Arrivy offers 50+ native integrations with CRM, calendar, accounting, and payment systems, along with APIs and webhooks for custom integrations and automation platforms. This keeps operational data synchronized across your existing systems.

Can I use JobNimbus and Arrivy together without replacing my CRM?

Yes. Your sales and project teams can continue managing jobs in JobNimbus while your operations team uses Arrivy for scheduling, dispatch, and fieldwork. The integration transfers relevant job and customer information into Arrivy, so you can add field operations capabilities without changing your existing CRM.

How can roofing and service companies reduce manual work between sales and field teams?

By connecting JobNimbus with Arrivy, businesses can automatically create field tasks when jobs reach selected statuses. Customer information and job details move into Arrivy with the task, reducing duplicate entry and the time spent coordinating handoffs between sales and operations.

Can my field crews access JobNimbus notes, attachments, and job documents in Arrivy?

Yes. The integration supports bringing JobNimbus notes, attachments, documents, and other mapped job information into Arrivy tasks. This gives crews access to relevant job context while they’re preparing for or carrying out customer visits.

Can I manage roofing crews and customer appointments using JobNimbus and Arrivy?

Yes. JobNimbus can remain your system for managing jobs, while Arrivy handles field scheduling, crew assignments, and customer visits. This is useful for roofing and other service businesses that need to coordinate multiple crews and keep fieldwork organized.

How does the JobNimbus integration help businesses take on more jobs?

The integration reduces administrative work by automatically creating tasks and transferring relevant job information into Arrivy. Operations teams can spend less time preparing records and more time planning schedules, coordinating crews, and managing customer visits as job volumes increase.

How does Arrivy ensure data security?

Arrivy uses industry-standard security practices, including data encryption in transit and at rest, role-based access controls, and regular backups to protect customer data.

What onboarding and training support is provided?

Arrivy provides end-to-end onboarding support, including guided setup, configuration assistance, and role-based training sessions. Customers also have access to documentation and in-product assistance through the SAL AI help center.

What type of customer support does Arrivy offer?

Arrivy provides 24/7 live support via chat, email, and phone. Support teams assist with onboarding, troubleshooting, and ongoing operational questions to ensure customers stay productive.

Is Arrivy suitable for regulated or compliance-driven industries?

Yes. Arrivy supports compliance-driven operations with structured data capture, audit-ready records, role-based permissions, and traceable workflows. Teams can collect required proof in the field and maintain complete records for reviews, reporting, or audits.

How does Arrivy handle permissions and access control?

Arrivy uses role-based access controls to ensure users only access what they are authorized to. Permissions can be configured by role, team, or workflow, helping organizations protect data and scale securely.

JOBNIMBUS CRM INTEGRATION

Turn JobNimbus Jobs into Field-Ready Work

Connect JobNimbus with Arrivy to bring sales and field operations together. Automatically create Arrivy tasks as JobNimbus jobs reach the right stage, carry customer and project details into field workflows, and manage scheduling, dispatch, and customer communication without entering the same information twice.

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SALES-TO-OPERATIONS HANDOFF

Move Jobs from Sales to the Field Without Delays

When a job is ready for fieldwork, your operations team needs the details to get started. Arrivy creates field tasks from JobNimbus jobs when they reach a selected status, bringing relevant customer and project information into Arrivy. Sales teams can continue managing jobs in JobNimbus while dispatchers prepare schedules and coordinate field crews without recreating job records.

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STATUS-BASED TASK CREATION

Start Fieldwork When Jobs Reach the Right Stage

Keep your field operations aligned with the progress of every job. Whether a JobNimbus job is marked Sold, Contract Signed, Ready to Schedule, or Production, Arrivy can create a task based on the status your team chooses. Operations teams can prepare upcoming work without waiting for manual handoffs or separate notifications from sales.

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CONNECTED JOB INFORMATION

Give Field Teams the Full Picture Before Every Visit

Help dispatchers and crews prepare with the information already collected in JobNimbus. Bring relevant customer contacts, job details, notes, attachments, documents, and custom fields into Arrivy tasks. Your field team can access the context needed for each visit, reducing calls back to the office and helping prevent missed job requirements.

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FIELD SCHEDULING & DISPATCH

Keep Crews and Customer Visits Organized

Use Arrivy to schedule field jobs, coordinate crew assignments, and manage upcoming customer visits using information from JobNimbus. Dispatchers can organize work across teams while field crews have access to their assigned tasks and job details. Sales teams stay in JobNimbus, and operations teams have a dedicated place to manage work in the field.

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AUTOMATED CUSTOMER COMMUNICATION

Keep Customers Updated as Appointments Change

Give customers clearer information about their upcoming visits without adding more calls to your team’s day. Arrivy can send automated SMS or email notifications when field appointments are scheduled or rescheduled. Customers know when to expect your crews, while office staff spend less time sending individual appointment updates.

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