Arrivy is a field service and operations management platform designed to plan, dispatch, execute, and track work across field teams, warehouses, and customers. It supports scheduling, routing, digital forms, real-time visibility, customer communication, reporting, and integrations across operational systems.

How well does Arrivy scale as operations grow?

Arrivy is built to support growth across teams, locations, and job volume. It supports multi-location operations, role-based access controls, high-throughput scheduling, and flexible integrations, allowing organizations to scale without redesigning workflows.

Does Arrivy integrate with third-party systems?

Yes. Arrivy offers 50+ native integrations with CRM, calendar, accounting, and payment systems, along with APIs and webhooks for custom integrations and automation platforms. This keeps operational data synchronized across your existing systems.

How do I connect my Google Drive account to Arrivy?

Go to Settings → Apps & Integrations → Google Drive and select Sign in with Google. Choose your account and allow the required permissions to complete the setup. Once connected, Arrivy applies default folder mapping automatically.

Can I choose which Google Drive folders Arrivy saves my files to?

Arrivy creates an Arrivy folder with task and form subfolders by default. If you need a custom naming or folder path structure, our support team can configure it for you. Just reach out at support@arrivy.com.

What happens if a job is updated after files have already synced?

Sync behavior for updated jobs can vary based on your workflow setup. If you need specific file-update handling or version behavior, our team can assist. Contact support@arrivy.com for guidance.

Which file types does Arrivy automatically upload to Google Drive?

Arrivy uploads photos taken in the app, digital form submissions, and stitched PDFs. All supported files are sent to your mapped Google Drive folders automatically.

Is my data secure while syncing between Arrivy and Google Drive?

Yes. Arrivy provides secure account access. You approve the access scope, and your data remains protected throughout syncing. Only the permissions required for file upload and organization are used.

How does Arrivy ensure data security?

Arrivy uses industry-standard security practices, including data encryption in transit and at rest, role-based access controls, and regular backups to protect customer data.

What onboarding and training support is provided?

Arrivy provides end-to-end onboarding support, including guided setup, configuration assistance, and role-based training sessions. Customers also have access to documentation and in-product assistance through the SAL AI help center.

What type of customer support does Arrivy offer?

Arrivy provides 24/7 live support via chat, email, and phone. Support teams assist with onboarding, troubleshooting, and ongoing operational questions to ensure customers stay productive.

Is Arrivy suitable for regulated or compliance-driven industries?

Yes. Arrivy supports compliance-driven operations with structured data capture, audit-ready records, role-based permissions, and traceable workflows. Teams can collect required proof in the field and maintain complete records for reviews, reporting, or audits.

How does Arrivy handle permissions and access control?

Arrivy uses role-based access controls to ensure users only access what they are authorized to. Permissions can be configured by role, team, or workflow, helping organizations protect data and scale securely.

NATIVE GOOGLE DRIVE INTEGRATION

Keep Field Documents Organized with Google Drive and Arrivy

Stop managing files manually. Arrivy syncs photos, forms, and job documents directly to Google Drive, organizing them into structured folders so teams can access what they need instantly.

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AUTOMATED STORAGE

Automatically Store Forms, Photos, and PDFs

Upload photos captured in digital forms, completed form submissions, and stitched PDFs directly to Google Drive without manual downloads or file handling.

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STRUCTURED FOLDER MANAGEMENT

Organized Task-Based Folder Structure

Arrivy automatically creates a folder, generates task-level subfolders, and stores form documents in structured folders for easy access and retrieval.

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SYNC CONTROL & FILTERING

Customize Storage Rules to Fit Your Workflow

Configure triggers to push files when forms are completed, and use filters to control which data is sent to Google Drive.

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Arrivy and Google Drive Capabilities

Combine digital forms with structured cloud storage to keep every document organized, accessible, and ready for field, warehouse, and office workflows.