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Free Work Order Template

Professional Work Order Template

Create a clear, professional free work order template that outlines the job, services, parts, pricing, and other important work details.

Built by Arrivy for trade and service businesses, Arrivy connects work orders with the full job workflow, from scheduling and crew assignments to job completion and billing.

Work Order
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Create Your Free Work Order with Arrivy

Add the job details, customer information, services, parts, and pricing. Your work order updates in real time as you go. Review the details and download it when you're ready.

Your business
Work order details
Customer
Services & line items
Totals & notes
Your business
Work Order #
RECIPIENT
Customer name
ServiceQtyUnitTotal
NOTES
Subtotal$0.00
Tax (0%)$0.00
Total$0.00
Date
Client signature
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Tip: in the print dialog, choose “Save as PDF” to download.

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Save Your Custom Work Order Template

Want to use the same work order format for future jobs? Use the exportable PDF for each job.
Keep a blank copy, then update the customer, job details, services, parts, pricing, and instructions for each new work order.

Try Arrivy Free for Work Orders

With Arrivy, work orders stay connected to the job from scheduling through completion. Keep job details, assigned work, and field updates together so your office and crews have the information they need as the work moves forward.
See how Arrivy fits into your service workflow. Book a demo.

How to Create a Work Order

Use the free work order template above or follow these nine steps to create your own. A clear work order gives your team the job details, scope, schedule, and instructions they need to complete the work.

  1. 1. Pick your format. Choose PDF, Word, Google Docs, Excel, or another format based on how you plan to create, update, and share the work order.
  2. 2. Define the scope of work. Clearly describe the service, repair, maintenance, or other work that needs to be completed.
  3. 3. Add the work order details. Assign a unique work order number and include the scheduled date, priority, and job status.
  4. 4. Add business and customer details. Include your business information along with the customer name, service address, and contact details.
  5. 5. List the services and pricing. Itemize the work with clear descriptions, quantities, rates, or unit prices where applicable.
  6. 6. Add materials and parts. Record the parts, materials, or equipment required for the job and their associated costs where applicable.
  7. 7. Calculate the totals. Add the line items and any applicable discounts or taxes to show the total cost.
  8. 8. Add notes and instructions. Include access details, safety requirements, customer requests, or other information the crew needs to complete the job.
  9. 9. Review and send. Check the work order for accuracy, then download and share it with the appropriate crew, customer, or other relevant parties. Once the work order is ready, assign the job to the appropriate crew and keep it updated as the work progresses. When the job is complete, use the final work details to confirm the completed services, parts, and charges before preparing the invoice.

Common Elements of a Work Order Template

Work order formats vary, but a complete work order typically includes:

1.

Work order number

A unique number used to identify and track the job.

2.

Dates

The creation date, scheduled start date, and expected completion date.

3.

Business details

Your business name, logo, phone number, and email.

4.

Customer details

The customer name, service address, and contact information.

5.

Scope of work

A clear description of the work to be completed.

6.

Services, parts, and pricing

Itemized services, materials, or parts with relevant quantities, rates, and prices.

7.

Totals

The subtotal, applicable discounts or taxes, and total cost.

8.

Priority and status

The urgency of the work and its current status.

9

Notes and instructions

Access information, safety requirements, customer requests, or other job-specific instructions.

10

Signature and approval

Space for the relevant approval, signature, and date when needed

Frequently Asked Questions

A work order is a document used to organize and track a job, including the work to be completed, schedule, customer or site details, services, parts, and other instructions. It may also be called a job order, service order, or work ticket.
A work order typically includes a unique work order number, relevant dates, business and customer details, scope of work, services and parts, pricing, priority and status, job instructions, and approval details where needed.
A work order describes and organizes the work to be completed, while an invoice requests payment for the services, parts, and other charges billed to the customer. Using completed work order details to prepare the invoice can also help keep job and billing information consistent.
Yes. Use the scope of work to describe the maintenance required and add relevant equipment, parts, instructions, and service details. You can update the template based on the maintenance work your team performs.

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Arrivy keeps releasing new helpful templates and tools every week. We’ll send you updates every week. No spam