Arrivy is a field service and operations management platform designed to plan, dispatch, execute, and track work across field teams, warehouses, and customers. It supports scheduling, routing, digital forms, real-time visibility, customer communication, reporting, and integrations across operational systems.

How well does Arrivy scale as operations grow?

Arrivy is built to support growth across teams, locations, and job volume. It supports multi-location operations, role-based access controls, high-throughput scheduling, and flexible integrations, allowing organizations to scale without redesigning workflows.

Does Arrivy integrate with third-party systems?

Yes. Arrivy offers 50+ native integrations with CRM, calendar, accounting, and payment systems, along with APIs and webhooks for custom integrations and automation platforms. This keeps operational data synchronized across your existing systems.

How does two-way syncing between Arrivy and Google Calendar work?

Configurable two-way syncing keeps Arrivy jobs and Google Calendar events connected so updates stay consistent across both systems. Events created, updated, or canceled in Google Calendar can automatically create or update jobs in Arrivy, while job changes in Arrivy can update calendar events based on your settings. Manual syncing is also available for selected date ranges when needed.

Can multiple team members connect their individual Google Calendars to Arrivy?

Yes. Individual team members can connect their own Google Calendars to Arrivy based on their account permissions. For multi-user or team-based setups, sync preferences can be configured per user to keep each team member’s calendar aligned with their assigned tasks.

How does the integration help prevent scheduling conflicts or double bookings?

By keeping job schedules and calendar events aligned, the integration helps reduce conflicts caused by outdated or mismatched information. When updates occur in either Arrivy or Google Calendar, synced schedules help teams plan work based on the most current availability and assignments.

How are recurring appointments handled when syncing with Google Calendar?

Yes. Recurring Google Calendar events can sync to Arrivy based on your configured sync settings. Each occurrence is treated as a separate task, keeping recurring jobs visible and trackable individually in Arrivy

How easy is it to set up the Google Calendar integration in Arrivy?

Setting up the integration is straightforward. From your Arrivy settings, navigate to Apps and Integrations, select Google Calendar, sign in with your Google account, and authorize access. You can then review and adjust sync preferences to match your scheduling workflow.

How does Arrivy ensure data security?

Arrivy uses industry-standard security practices, including data encryption in transit and at rest, role-based access controls, and regular backups to protect customer data.

What onboarding and training support is provided?

Arrivy provides end-to-end onboarding support, including guided setup, configuration assistance, and role-based training sessions. Customers also have access to documentation and in-product assistance through the SAL AI help center.

What type of customer support does Arrivy offer?

Arrivy provides 24/7 live support via chat, email, and phone. Support teams assist with onboarding, troubleshooting, and ongoing operational questions to ensure customers stay productive.

Is Arrivy suitable for regulated or compliance-driven industries?

Yes. Arrivy supports compliance-driven operations with structured data capture, audit-ready records, role-based permissions, and traceable workflows. Teams can collect required proof in the field and maintain complete records for reviews, reporting, or audits.

How does Arrivy handle permissions and access control?

Arrivy uses role-based access controls to ensure users only access what they are authorized to. Permissions can be configured by role, team, or workflow, helping organizations protect data and scale securely.

NATIVE GOOGLE CALENDAR INTEGRATION

Turn Calendar Events Into Executable Work

Connect Arrivy and Google Calendar to keep jobs and events aligned automatically, reducing manual updates and preventing scheduling gaps.

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AUTOMATED TASK CREATION

Automatically Create Tasks from Calendar Events

Arrivy automatically fetches upcoming Google Calendar events and creates or updates corresponding tasks. When calendar events are added, updated, or canceled, Arrivy updates the related tasks automatically.

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Automatically Create Tasks from Calendar Events

GOOGLE CALENDAR SYNC

Configurable Two-Way Synchronization

Configure which task actions or status changes create or update Google Calendar events. Use reverse mapping settings to control which task details populate each calendar event.

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CENTRALIZED TASK CALENDAR

Maintain a Unified Operational Schedule

Keep office teams, field crews, and in-house staff aligned with synchronized task and calendar data. Updates flow automatically, so teams operate from the same schedule.

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CUSTOMER EXPERIENCE

Deliver More Reliable Appointments to Customers

Accurate schedules help teams arrive prepared and on time. By keeping Arrivy jobs and Google Calendar events aligned, customers receive timely updates (via text and email), clearer expectations, and a more reliable service experience.

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