Arrivy is a field service and operations management platform designed to plan, dispatch, execute, and track work across field teams, warehouses, and customers. It supports scheduling, routing, digital forms, real-time visibility, customer communication, reporting, and integrations across operational systems.

How well does Arrivy scale as operations grow?

Arrivy is built to support growth across teams, locations, and job volume. It supports multi-location operations, role-based access controls, high-throughput scheduling, and flexible integrations, allowing organizations to scale without redesigning workflows.

Does Arrivy integrate with third-party systems?

Yes. Arrivy offers 50+ native integrations with CRM, calendar, accounting, and payment systems, along with APIs and webhooks for custom integrations and automation platforms. This keeps operational data synchronized across your existing systems.

What does the Arrivy and GoodLeap integration do?

The integration transfers documents collected through Arrivy’s digital forms to their corresponding GoodLeap financing cases. It uses loan information and document mappings to identify where each attachment should be uploaded.

What types of documents can be uploaded to GoodLeap?

Arrivy forms can be configured to collect documents such as utility bills, proof of identity, and site photos. Each upload field is associated with a particular GoodLeap case type so attachments can be transferred to the appropriate case.

Can Arrivy upload documents for multiple GoodLeap cases?

Yes. The integration is designed to process multiple cases associated with the same GoodLeap loan. It matches attachments to their respective case types and excludes cases designated as internal.

Does Arrivy manage GoodLeap financing applications or loan approvals?

This integration is designed for transferring supporting documents from Arrivy to GoodLeap financing cases. Loan applications, financing decisions, and underwriting approvals are not part of the integration workflow.

How does Arrivy ensure data security?

Arrivy uses industry-standard security practices, including data encryption in transit and at rest, role-based access controls, and regular backups to protect customer data.

What onboarding and training support is provided?

Arrivy provides end-to-end onboarding support, including guided setup, configuration assistance, and role-based training sessions. Customers also have access to documentation and in-product assistance through the SAL AI help center.

What type of customer support does Arrivy offer?

Arrivy provides 24/7 live support via chat, email, and phone. Support teams assist with onboarding, troubleshooting, and ongoing operational questions to ensure customers stay productive.

Is Arrivy suitable for regulated or compliance-driven industries?

Yes. Arrivy supports compliance-driven operations with structured data capture, audit-ready records, role-based permissions, and traceable workflows. Teams can collect required proof in the field and maintain complete records for reviews, reporting, or audits.

How does Arrivy handle permissions and access control?

Arrivy uses role-based access controls to ensure users only access what they are authorized to. Permissions can be configured by role, team, or workflow, helping organizations protect data and scale securely.

GOODLEAP INTEGRATION

Automate Financing Document Uploads with Arrivy and GoodLeap

Collect financing-related documents through Arrivy's digital forms and automatically upload them to the corresponding GoodLeap cases. Keep every document associated with the right financing requirement without manual file transfers.

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FIELD DOCUMENT COLLECTION

Capture Required Documents Through Arrivy Forms

Collect photos and documents for GoodLeap financing cases through Arrivy’s digital forms. Dedicated upload fields help technicians and customers identify exactly what each requirement needs, reducing back-and-forth with office teams over missing or incorrectly collected documents.

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GOODLEAP CASE MATCHING

Match Uploaded Files to the Right GoodLeap Cases

Connect Arrivy tasks to their corresponding GoodLeap loans using information from your CRM. Each upload field maps to a specific financing requirement, eliminating the need for office teams to manually identify which document belongs to which GoodLeap case.

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AUTOMATED FILE TRANSFERS

Automatically Transfer Documents from Arrivy to GoodLeap

Automatically upload attachments to their matching GoodLeap cases when an individual form is completed, or when all required forms are complete and a designated task status is set. This reduces the need for office teams to download files and upload them again into GoodLeap.

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