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A delivery route may look efficient on paper, but delays, last-minute changes, and missed delivery windows can quickly disrupt the schedule. Dispatchers then have to adjust assignments, update customers, and keep drivers on track.
Last-mile delivery software helps businesses manage these activities, but platforms differ in what they offer. Some focus on route optimization, others on dispatch and tracking, while certain solutions provide access to delivery drivers or coordinate multiple carriers.
We’ve compared eight last-mile delivery software platforms based on their features, pricing, strengths, limitations, and suitability for different operations to help you find the right fit.
Recommended Reads:
| Software | Best For | Driver Sourcing | Route Optimization | Proof of Delivery | ||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
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Delivery & field operations
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No
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Yes
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Yes |
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Local deliveries
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Yes
|
Yes |
Yes |
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|
|
Yes
|
Yes |
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|
|
|
|
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Route scheduling
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No
|
Yes
|
Pro plan |
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|
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No
|
Yes
|
Yes |
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|
No
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Yes |
Yes |
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Enterprise orchestration
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Carrier coordination
|
Yes
|
Yes |
Driver sourcing refers to access to delivery drivers through the platform, not whether software can manage company-owned or contracted drivers.
What Is Last-Mile Delivery Software?
Last-mile delivery software manages the final stage of order fulfillment, when goods move from a local warehouse, store, or distribution center to the customer.
It can help businesses plan routes, assign drivers, track deliveries, send customer notifications, and collect proof of delivery.
Route optimization tools focus on planning stops and driver schedules. Delivery management platforms also help teams track deliveries and confirm completion. Delivery orchestration platforms coordinate orders across internal fleets and external carriers.
These differences matter when choosing software for a particular delivery operation.
8 Best Last-Mile Delivery Software in 2026
1
Arrivy - Best for Connected Delivery Operations and Field Execution
Arrivy is an operations management platform that connects delivery scheduling, route planning, dispatching, driver activity, and customer communication.
Dispatchers can assign deliveries, optimize multi-stop routes, and track progress through a central dispatch console. Drivers receive assignments through the mobile app, where they can view instructions, update delivery statuses, and submit completion records.
For businesses handling furniture, equipment, or scheduled distribution, Arrivy also supports digital forms for photographs, customer signatures, inspections, and other delivery requirements.
Why We Included Arrivy
Arrivy is useful for businesses that need to manage delivery work after routes have been planned. Its task-based workflow keeps assignments, driver updates, customer communication, and completion records connected. Dispatchers can adjust schedules and routes as delivery requirements change.
Arrivy also supports businesses that already manage orders in other systems and need a platform for delivery execution.
Arrivy is an operations management platform that connects delivery scheduling, route planning, dispatching, driver activity, and customer communication.
Dispatchers can assign deliveries, optimize multi-stop routes, and track progress through a central dispatch console. Drivers receive assignments through the mobile app, where they can view instructions, update delivery statuses, and submit completion records.
For businesses handling furniture, equipment, or scheduled distribution, Arrivy also supports digital forms for photographs, customer signatures, inspections, and other delivery requirements.
Why We Included Arrivy
Arrivy is useful for businesses that need to manage delivery work after routes have been planned. Its task-based workflow keeps assignments, driver updates, customer communication, and completion records connected. Dispatchers can adjust schedules and routes as delivery requirements change.
Arrivy also supports businesses that already manage orders in other systems and need a platform for delivery execution.
Key Features:
Pros:
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Delivery updates and documents stay linked to individual tasks.
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Custom forms support different delivery requirements.
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Offline forms work without an active connection.
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Dispatchers can adjust active routes and schedules.
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Existing business systems can connect through integrations.
Cons:
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High-density routing requires the Route Planning Pro add-on.
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No built-in marketplace for hiring delivery drivers.
Pricing:
- Premium: $50 per full-access user/month.
- Enterprise: Custom pricing.
- Free trial: 14 days.
Best for:
Delivery companies, distributors, and businesses managing scheduled deliveries with their own drivers or field crews, especially when deliveries require customer coordination and additional onsite documentation.
2
Metrobi - Best for Local Businesses Needing Delivery Drivers
Metrobi combines local delivery management with access to independent delivery drivers. Businesses can create delivery routes, set driver payments, select preferred drivers, and track orders. The platform can also manage deliveries completed by a company’s own drivers.
Metrobi serves businesses such as bakeries, caterers, florists, and local suppliers that need regular deliveries without necessarily maintaining a full-time fleet.
Why We Included Metrobi
Metrobi addresses driver sourcing as well as delivery management. Businesses can arrange deliveries through its marketplace instead of hiring drivers for every route. This can be useful when delivery demand changes throughout the week or year.
Unlike software-only platforms, Metrobi requires businesses to consider both platform charges and driver payments.
Metrobi combines local delivery management with access to independent delivery drivers. Businesses can create delivery routes, set driver payments, select preferred drivers, and track orders. The platform can also manage deliveries completed by a company’s own drivers.
Metrobi serves businesses such as bakeries, caterers, florists, and local suppliers that need regular deliveries without necessarily maintaining a full-time fleet.
Why We Included Metrobi
Metrobi addresses driver sourcing as well as delivery management. Businesses can arrange deliveries through its marketplace instead of hiring drivers for every route. This can be useful when delivery demand changes throughout the week or year.
Unlike software-only platforms, Metrobi requires businesses to consider both platform charges and driver payments.
Key Features:
Pros:
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Access to drivers without operating a permanent fleet.
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Flexible payments based on stops or time.
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In-house driver routes do not consume delivery credits.
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Preferred drivers can handle recurring deliveries.
Cons:
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Driver payments are separate from platform charges.
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Limited customization of reports and analytics.
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Advanced ERP integrations may need additional development.
Pricing:
Metrobi uses delivery credits alongside separate driver compensation. Eligible smaller-vehicle deliveries typically use one credit, while cargo-van deliveries use two. Businesses should confirm driver costs and available service areas before purchasing.
Best for:
Local businesses that need flexible delivery capacity, especially those with changing order volumes or a combination of in-house and independent drivers.
3
Onfleet - Best for Real-Time Delivery Dispatch and Tracking
Onfleet helps businesses assign deliveries, optimize routes, track drivers, and communicate with customers. Its dispatcher dashboard shows delivery tasks and driver locations. Drivers can receive assignments, update statuses, communicate with dispatchers, and capture proof of delivery through the mobile app.
Onfleet also offers barcode scanning, ID verification, and automated dispatch on higher plans.
Why We Included Onfleet
Onfleet is suited to businesses that need close control over daily deliveries and timely customer updates.
Its task-based pricing is an important consideration. A pickup and a delivery can count as separate tasks, so businesses handling both should calculate their expected usage before choosing a plan.
Onfleet helps businesses assign deliveries, optimize routes, track drivers, and communicate with customers. Its dispatcher dashboard shows delivery tasks and driver locations. Drivers can receive assignments, update statuses, communicate with dispatchers, and capture proof of delivery through the mobile app.
Onfleet also offers barcode scanning, ID verification, and automated dispatch on higher plans.
Why We Included Onfleet
Onfleet is suited to businesses that need close control over daily deliveries and timely customer updates.
Its task-based pricing is an important consideration. A pickup and a delivery can count as separate tasks, so businesses handling both should calculate their expected usage before choosing a plan.
Key Features:
Pros:
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Unlimited users across published subscription tiers.
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Automated notifications reduce manual status updates.
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Dispatchers can monitor and adjust delivery assignments.
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API and webhook access support integrations.
Cons:
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Barcode scanning and auto-dispatch require Scale or Enterprise.
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SMS and voice communication incur additional charges.
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Launch includes only 90 days of historical reporting.
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Monthly plans include a fixed number of completed tasks.
Pricing:
- Launch: From $619/month, including 2,500 tasks.
- Scale: From $1,349/month, including 5,000 tasks.
- Enterprise: From $3,099/month, including 10,000+ tasks.
- Free trial: 14 days.
Best for:
Courier companies, retailers, and delivery businesses that need live driver tracking, customer notifications, and centralized dispatch management.
4
DispatchTrack - Best for Complex and Scheduled Deliveries
DispatchTrack provides route optimization, delivery scheduling, tracking, and proof-of-delivery tools for distributors and retailers.
Its planning capabilities account for delivery schedules and operational constraints. This is relevant to businesses delivering furniture, appliances, building materials, or other goods that may require longer service times and specific arrival windows.
Why We Included DispatchTrack
DispatchTrack supports delivery operations where planning must account for more than driving distance.
Vehicle capacity, delivery windows, and service times can affect whether a route is practical. DispatchTrack brings these requirements into delivery planning and provides visibility as routes are completed.
DispatchTrack provides route optimization, delivery scheduling, tracking, and proof-of-delivery tools for distributors and retailers.
Its planning capabilities account for delivery schedules and operational constraints. This is relevant to businesses delivering furniture, appliances, building materials, or other goods that may require longer service times and specific arrival windows.
Why We Included DispatchTrack
DispatchTrack supports delivery operations where planning must account for more than driving distance.
Vehicle capacity, delivery windows, and service times can affect whether a route is practical. DispatchTrack brings these requirements into delivery planning and provides visibility as routes are completed.
Key Features:
Pros:
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Routing considers delivery timing and operating constraints.
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Supports scheduled and large-item deliveries.
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Live status updates give dispatchers delivery visibility.
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Recurring-route planning supports regular distribution schedules.
Cons:
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Route setup can require several configuration steps.
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Customer feedback identifies limitations when editing delivery addresses.
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Reporting flexibility and automated summaries have drawn criticism.
Pricing:
DispatchTrack offers custom pricing based on the required features and deployment.
Best for:
Retailers and distributors managing scheduled deliveries with vehicle, timing, and customer appointment requirements.
5
OptimoRoute - Best for Route Optimization and Delivery Scheduling
OptimoRoute helps businesses plan delivery routes and distribute work across drivers. Its route optimization considers delivery windows, driver schedules, working hours, and other constraints. Dispatchers can plan routes, track progress, and review delivery information. The Pro plan also adds proof of delivery, customer tracking, and analytics.
Why We Included OptimoRoute
OptimoRoute focuses on planning routes that fit actual delivery schedules. Its order limits work differently from monthly usage limits. Lite supports up to 700 orders in one planning batch, while Pro supports 1,000. Standard plans do not impose a fixed daily or monthly order cap.
OptimoRoute helps businesses plan delivery routes and distribute work across drivers. Its route optimization considers delivery windows, driver schedules, working hours, and other constraints. Dispatchers can plan routes, track progress, and review delivery information. The Pro plan also adds proof of delivery, customer tracking, and analytics.
Why We Included OptimoRoute
OptimoRoute focuses on planning routes that fit actual delivery schedules. Its order limits work differently from monthly usage limits. Lite supports up to 700 orders in one planning batch, while Pro supports 1,000. Standard plans do not impose a fixed daily or monthly order cap.
Key Features:
Pros:
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Routing accounts for driver schedules and delivery windows.
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No daily or monthly order-volume caps.
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API access included in Lite and Pro.
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Thirty-day trial available.
Cons:
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Lite excludes proof of delivery and customer feedback.
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Planning is limited to 700 or 1,000 orders at once.
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Weekly Planning on Pro requires activation.
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Standard plans do not include advanced multi-day routing.
Pricing:
- Lite: $35.10/driver/month, billed annually.
- Pro: $44.10/driver/month, billed annually.
- Custom: Quote-based.
- Free trial: 30 days.
Best for:
Businesses managing their own drivers that need efficient multi-stop routing, workload planning, and delivery scheduling.
6
Track-POD - Best for Electronic Proof of Delivery
Track-POD combines route planning and delivery tracking with electronic proof-of-delivery tools.
Drivers can capture signatures, photographs, timestamps, and delivery notes. Barcode scanning and load checks also help teams verify packages before vehicles leave. The platform supports offline mobile use and provides access to delivery records through its dashboard.
Why We Included Track-POD
Track-POD is particularly relevant to businesses that need detailed delivery records. Its barcode-based load checks can help identify missing packages before dispatch, while electronic proof of delivery records what happened at the destination. These functions are useful for distributors handling multiple items per delivery.
Track-POD combines route planning and delivery tracking with electronic proof-of-delivery tools.
Drivers can capture signatures, photographs, timestamps, and delivery notes. Barcode scanning and load checks also help teams verify packages before vehicles leave. The platform supports offline mobile use and provides access to delivery records through its dashboard.
Why We Included Track-POD
Track-POD is particularly relevant to businesses that need detailed delivery records. Its barcode-based load checks can help identify missing packages before dispatch, while electronic proof of delivery records what happened at the destination. These functions are useful for distributors handling multiple items per delivery.
Key Features:
Pros:
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Load checks help verify packages before dispatch.
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Digital signatures and photos support delivery verification.
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Offline documentation works without connectivity.
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Delivery records can be accessed by office teams.
Cons:
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Per-driver plans start with a three-driver minimum.
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Advanced includes a 6,000-order monthly allowance.
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Lower-tier plans have fewer back-office user accounts.
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Monthly order allowances also apply to per-order plans.
Pricing:
Track-POD offers per-driver and per-order pricing options. Its per-driver Advanced, Advanced Plus, and Ultimate plans require at least three driver licenses. Plan limits and included features vary.
Best for:
Distributors and delivery businesses that need barcode checks, signatures, photographs, and detailed delivery confirmation records.
7
Routific - Best for Growing Multi-Stop Delivery Businesses
Routific helps businesses import orders, plan routes, dispatch drivers, and track deliveries. Its driver app supports route navigation and delivery updates, while customers can receive tracking information and notifications.
Routific charges by scheduled order volume rather than by driver, making it relevant to businesses with changing fleet sizes.
Why We Included Routific
Routific offers a straightforward route-planning workflow with order-based billing. Each order is counted once when scheduled. Reoptimizing the route does not create another order charge. Businesses can also add temporary or part-time drivers without purchasing separate driver licenses.
Routific helps businesses import orders, plan routes, dispatch drivers, and track deliveries. Its driver app supports route navigation and delivery updates, while customers can receive tracking information and notifications.
Routific charges by scheduled order volume rather than by driver, making it relevant to businesses with changing fleet sizes.
Why We Included Routific
Routific offers a straightforward route-planning workflow with order-based billing. Each order is counted once when scheduled. Reoptimizing the route does not create another order charge. Businesses can also add temporary or part-time drivers without purchasing separate driver licenses.
Key Features:
Pros:
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Unlimited driver and dispatcher accounts.
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No additional order charge for reoptimization.
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Free tier for low delivery volumes.
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Shopify integration supports order imports.
Cons:
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Paid pricing starts above 100 monthly orders.
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Additional per-order charges apply above 1,000 orders.
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SMS notifications are not included in the free plan.
Pricing:
- Free: Up to 100 orders/month.
- Paid: $150/month for 101–1,000 orders.
- Additional orders: Volume-based charges.
- Drivers and dispatchers: Unlimited.
Best for:
Growing delivery businesses that need daily route optimization and prefer order-based pricing over per-driver licensing.
8
Bringg - Best for Enterprise Delivery Orchestration
Bringg helps enterprises manage deliveries across internal fleets and third-party providers.
Its platform supports carrier assignment, delivery planning, dispatch, tracking, and customer communication. Businesses can set rules for choosing delivery providers based on factors such as availability, service requirements, and cost.
Why We Included Bringg
Bringg is relevant when a business needs to decide which fleet or carrier should handle each delivery. For enterprises operating across different regions, some orders may go through internal drivers while others use external providers. Bringg helps coordinate these delivery arrangements through one platform.
Bringg helps enterprises manage deliveries across internal fleets and third-party providers.
Its platform supports carrier assignment, delivery planning, dispatch, tracking, and customer communication. Businesses can set rules for choosing delivery providers based on factors such as availability, service requirements, and cost.
Why We Included Bringg
Bringg is relevant when a business needs to decide which fleet or carrier should handle each delivery. For enterprises operating across different regions, some orders may go through internal drivers while others use external providers. Bringg helps coordinate these delivery arrangements through one platform.
Key Features:
Pros:
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Automated carrier selection reduces manual assignments.
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Supports internal fleets and external carriers.
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Centralized tracking across delivery providers.
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Carrier rules can account for cost and availability.
Cons:
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Shipping rules and carrier priorities require configuration.
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Unmatched or rejected shipments may require manual carrier assignment.
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Customer tracking details depend on data supplied by carriers.
Pricing:
Bringg offers custom enterprise pricing based on modules, integrations, and delivery requirements.
Best for:
Enterprise retailers, logistics providers, and distribution businesses managing deliveries across multiple fleets and carriers.
How to Choose the Right Last-Mile Delivery Software
The best way to compare delivery software is to test it against the work your team handles each day.
1. Check Your Delivery Requirements
Start with how deliveries are assigned and completed.
If you manage your own drivers, focus on scheduling, routing, and dispatch. If you outsource deliveries, check driver availability or carrier integration options. Also consider delivery windows, vehicle capacity, and any onsite work required.
2. Test Route Changes and Failed Deliveries
Ask vendors to demonstrate how their software handles a delayed driver, a new delivery stop, or a customer who is unavailable. Check whether dispatchers can change assignments, update arrival times, and reschedule deliveries without losing the original records.
3. Calculate Costs Using Your Delivery Volume
Compare pricing against your actual number of drivers, orders, and deliveries. Check whether pickups count separately, additional users need licenses, and features such as advanced routing or notifications cost extra. This gives you a more accurate cost comparison than starting prices alone.
4. Check Integration Requirements
Find out how orders enter the software and where completed delivery information goes. If your business uses an ERP, CRM, or ordering system, check whether delivery statuses, photos, signatures, and failed-delivery records can sync with it. Without these connections, staff may still need to update records manually.
Why We Recommend Arrivy
Arrivy is our recommendation for delivery businesses where managing the work is just as important as planning the route. This is especially true for furniture, equipment, and other scheduled deliveries that require customer appointments, specific instructions, or additional work at the destination.
While dedicated routing tools may be sufficient for straightforward drop-offs, these operations need closer coordination between dispatchers and field teams. A delayed appointment, incomplete delivery, or change in customer requirements can affect several people and create additional work for the office.
Arrivy is a strong fit because it helps businesses manage these situations within their existing delivery workflows. It is also a practical choice for companies that already have systems for managing orders and customers but need better control over what happens after dispatch.
We would particularly recommend Arrivy to growing delivery operations facing frequent schedule changes, inconsistent field reporting, or gaps between office teams and drivers.
