Whoa! Integrated Scheduling for Operations!
Arrivy combines powerful scheduling features with integrated communications and journaling capabilities
Empower your schedulers with visual scheduling and shared calendars. Each Arrivy Task lets you use email and/or SMS for customer communications and automatically messages and reminds customers about their appointments. On the day-of the Task, Arrivy’s unique Job Journals let Dispatch, crews and customers stay coordinated via integrated messaging. Keep your Sales, Support, and Operations teams aligned all the time with a shareable schedule.
Understand the Day at a Glance
View all your jobs on a Calendar, in a List, or use the Team & Equipment view to identify the availability of people and equipment easily. Leverage our Drag & Drop experience to speed up assignments in Team & Equipment View.
Keep Track of the Details
Arrivy’s Task Details page lets you set communications preferences, select crew and equipment, as well as surface detailed information on the customer job. You can even add “extra field” data such as job costs, insurance info which is available to field crews and via Arrivy’s electronic forms feature.
Define Groups within your Organization
Have multiple groups (operational units, locations, offices, franchises) in your company? Don’t worry, Arrivy provides comprehensive support to isolate schedules for each group and limit access to scheduling.
Control the Message
Arrivy’s Task Status page lets you stay coordinated with the crew and customer during the job. Instantly know the job status, chat with the crew if there are issues, and message the customer if their attention is needed.
Instant Access to Related Tasks
Arrivy’s Linked Tasks feature lets you group related Tasks from the same customer. So, delivery and pickup Tasks can easily share information and your crew can go to each engagement with a complete picture of the job history.
Automated reach-out to seasonal/temporary workers
Got a spike in your workload? Arrivy’s Worker Requests tool lets you easily reach-out to temporary or seasonal workers when you’re looking for extra crew. Worker Requests automatically sends text/email requests, looks for replies, and assigns jobs to workers who respond.
Powering the Experience Economy
Deliver exceptional customer experiences across teams and continents