Crew Management Software - Arrivy

World-class Crew Management Software Solution

The world is progressing, and so are your needs. Keep your crew informed regarding their daily tasks, empower them with necessary job details and automated prompts for updates, and take the chaos out of your operations

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Arrivy extends your office into the field. Empower each crew member with a GPS-enabled mobile app that provides route navigation and allows real-time status updates. With one system, get a 360-view of all your jobs, assign crew and support staff, get timely updates of dispatch and crew rotation, conveniently record work, non-work, and travel hours, and much more. Enhance workforce productivity with Arrivy's robust system for faster connectivity with dispatch and crew members.

Power to Handle a Range of Teams

The Arrivy Operations Cloud™ is a powerhouse when it comes to optimal crew management for all kinds of in-field teams. Check out Arrivy helps power the day for:

Optimized Crew Scheduling

Assigning crews has never been easier. Arrivy purpose-built team and equipment view instantly lets you know your employees' schedules. Utilize the convenient drag and drop functionality to balance your workload. Make use of Team Explorer to shortlist your team by skill and availability and optimize your operations.

Comprehensive Performance Reports

Arrivy accumulates your crew's performance statistics over time and produces interactive reports for your review. Slice and dice granular information as you'd like, gather insights, and optimize your operations!

Progress Updates on-the-go

Allow your crew to add notes, voice annotations, attachments, and photos to report progress in the field and the office. Have automated messages sent out to the customer and team on important updates and keep everyone in the loop.

Seamless Navigation for your Team

Need the best route to the customer? Arrivy will use Google, Waze, or Apple to find you the best path forward with a single click. Better yet, Arrivy utilizes integration with Here Maps for users in China so that your business is always at its best, no matter where you are.

Take Team Planning to the Next Level

Adequate scheduling and dispatch depend heavily on knowing your crew's availability. With Arrivy, empower your team to mark their availability/unavailability with just the click of a button. Learn more about how you can use this functionality here.

Complete Team Time Management

Provision KIOSKs on your premises and enable your team to report their progress from one centralized location. Enjoy reporting with Arrivy. Learn more about how you can use this functionality here.

FAQs

Any deskless worker can be categorized as a crew. These can include movers, drivers, service technicians, installers, warehouse workers, baristas, and bartenders.

The Arrivy App tracks the crew through the GPS location on their phone.

A crew management software offers a framework to assign, dispatch, monitor, and communicate with your crew. Arrivy, as a crew management software, allows you to access granular details over each of your team members, from their task assignments to their access. You can prompt your crew on job updates, customer messages, last-minute changes, and so much more, ensure that they are timely informed, and your operations are undaunted.

Arrivy has a dedicated reporting system that allows you to slice dice your crew’s reports accumulated over time, reflecting their performance and efficiency. Produce granular reports with Arrivy’s crew management software and take control of your operations.

Yes absolutely, the crew can send the customer notes, photos, voice messages, or any attachments as required. Arrivy also does a great job recording every update on the job, fulfilling your compliance and QA needs.

Yes, crew management capabilities are one of the core competencies of Arrivy, and we pride ourselves on being one of the most comprehensive tools for service business. Our crew management software also allows businesses to send job assignments to their part-time employees and bring their scheduling to another level.

Arrivy is an API-first product, and we can comfortably send or receive data to and from external systems efficiently, be it payroll, reporting, or an accounting system. The beauty of Arrivy is that it can immerse itself into your business ecosystem. Side note, you can relieve yourself of assignment duty as well, as Arrivy can bring crew assignments from an external system. Captivated yet? Book a demo with us here and find out more.

Yes, of course. We offer navigation support with Google Maps, Waze, and Apple Maps. These may or may not be listed in order of utility (wink*).

Yes, of course. Arrivy allows you to have all your crew (both part-time and full-time), customers, and management personnel in one system. Arrivy also allows you to add team members in a jiffy, so you don’t have to worry about less manpower with Arrivy. You can also bring in crewing agencies in the loop as team members and have them prompted whenever there is an opening.

Powering the Experience Economy

Deliver exceptional customer experiences across teams and continents

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