Crew Experience - Arrivy

Inspire and Empower Your Crew to Perform Their Best

Keep your Field Crew informed regarding their daily tasks and empower them with necessary job details, ensuring they are never left hanging.

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Arrivy extends your office into the field. Remote crews have all the info they need to be effective and efficient using Arrivy’s mobile apps. From contact and navigation info to job details--it’s all there. And Arrivy’s Journals and messaging interface mean that Dispatch and field crews have a one-click connection.

Job Assignments Made Easy

Arrivy can’t stop you from oversleeping, but… it does conveniently let all your team members know their assignments the day before (via text or email). They can accept or decline those tasks by replying directly to the message or by simply marking their wishes on the mobile app.

Empower field team to share real time data from the field

Capture Details on The Go

Allow your crew to add notes, voice annotations, attachments, and photos to the job record. These are archived in the Journal and remain accessible in the task or customer record for your ease.

Job Milestones Keep Everyone Happy

Empower your crew to update their job progress on the go with easy to use status buttons. Send automated messages as each progression level is achieved.

Seamless Navigation Experience

Need the best route to the customer? Arrivy will use Google, Waze, or Apple to find you the best path forward with a single click. Customizable buttons let you report job status so that Dispatch is always apprised of the job’s progress.

FAQs

Any deskless worker can be categorized as a field crew. Examples include drivers, service technicians, warehouse workers, etc.

Arrivy tracks the crew through the GPS location on their phone. You can see this feature in action by setting up a demo here.

Yes absolutely, the crew can send the customer notes, photos, voice messages, or any attachments as required.

Yes, you are in control of what information is visible to the crew.

Yes, they can. Arrivy supports all these capabilities as mentioned above.

Yes, here at Arrivy, we offer you the ability to use your favorite navigation app e.g., Apple Maps, Google Maps & Waze.

Yes, if you want, the crew has the ability to contact the customer through SMS or phone call. This feature can be easily disabled within the settings as per your requirement.

Powering the Experience Economy

Deliver exceptional customer experiences across teams and continents

+ Business Interactions managed by Arrivy
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X Increased Customer Engagement

Trusted by businesses worldwide

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