Field Service Dispatch Software
Power Your Day With Smarter Dispatching
100’s of Companies Have Chosen Arrivy for Operations
Take Charge of Your
Job-Day Operations
Constant schedule changes, unclear crew locations, and inconsistent task updates make it difficult to keep daily operations on track. Arrivy’s Dispatch Dashboard brings every assignment, route, and crew activity into a single real-time view. Dispatchers can adjust tasks instantly, manage shifting priorities, and keep teams synchronized so jobs move forward without delays.
Contact UsKey Benefits of the Dispatch Dashboard
The Dispatch Features That Power Your Job Day
DISPATCH DASHBOARD
Start the Day with Clarity
- Assign, monitor, and adjust job schedules from a single visual dashboard
- Drag-and-drop assignments with live crew availability
- Color-coded views for job progress and delays
- Filter jobs by skills, region, or type, and a lot more
- Group tasks by crew or territory
- Access job details, crew assignments, and inventory in one place
ROUTE OPTIMIZATION
Plan Smarter, Travel Less
- Reduce travel time with AI-driven route planning
- Automatically generate the fastest, most efficient routes
- Reoptimize routes in real time for traffic or job changes
- Visualize maps and time estimates for daily planning
- Adjust plans instantly when reassignment is needed
DYNAMIC REASSIGNMENT
Keep Jobs Moving
- Reassign tasks instantly when schedules change
- Drag and drop jobs to available technicians
- Sync new assignments with updated route maps
- Maintain SLAs and prevent unplanned overtime
REAL-TIME JOB TRACKING
Track Every Job, Live
- Monitor job progress with up-to-the-minute updates
- Complete checklists, collect signatures, and log task progress
- See crew status like on the way, arrived, in progress, and more
- Track time per task to measure productivity
- View job details, images, and customer feedback
- Collect and approve field data instantly
- Automatically record start/end times and crew check-ins
IN-APP COMMUNICATION
Empower Teams on the Go
- Share all job info with crews directly on their phones
- Access customer details and digital forms
- Communicate instantly with dispatchers and customers
- Notify affected teams automatically of updates or changes
- Receive real-time alerts for absences, delays, or issues
FIELD COMMUNICATION
Keep Everyone Connected
- Stay in touch with crews and customers without extra calls or emails
- Built-in messaging for dispatchers, field staff, and customers
- Automated SMS, email, and in-app alerts for job updates
- Share instructions or customer notes instantly
- Keep a record of all communications for reference
- Reduce confusion and miscommunication across teams
CUSTOMER NOTIFICATIONS
Build Transparency and Trust
- Give customers live technician tracking, ETAs, and updates
- Reduce missed appointments with reminders and confirmations
- Improve satisfaction with proactive status notifications
Creating Impact for Years Globally
Explore Arrivy Operations Cloud™ Capabilities in Full
Arrivy empowers diverse industries with streamlined workflows, real-time coordination, and customer engagement tools that boost productivity, reduce errors, and drive growth.
Scheduling Software
Empower customers to book appointments online at their convenience, without back-and-forth calls.
Crew Management
Assign, track, and coordinate teams in real time to ensure every job is executed smoothly.
Route Planning
Plan the fastest, most efficient routes to reduce travel time, fuel costs, and scheduling delays.
Work Order Management
Create, assign, and manage work orders with complete visibility across every job and team.
Timesheet Management
Log work hours with mobile tracking, approvals, and payroll-ready timesheets.
All Features
Explore all our features in detail to see what fits your needs
“ efficiently. ”
Automate your workflow
with 50+ integrations
Automate your workflow
with 50+ integrations
Discover Integrations
What a Dispatch Dashboard Brings to Your Operations
Arrivy’s Dispatch Dashboard gives you a real-time command center for job-day execution. It centralizes assignments, routing, and field activity so you can respond quickly, prevent delays, and keep the entire operation aligned.
Live Assignment Control
View active jobs and technician capacity in one place so you can assign or shift work quickly and confidently.
Instant Reassignment
Handle call-outs, delays, or new requests by redistributing jobs in seconds without losing context or disrupting ongoing work.
Route Awareness While Dispatching
See routes, travel times, and geographic clusters directly in the dashboard, helping you make smarter dispatching decisions.
Up-to-the-Minute Field Visibility
Monitor technician status, job progress, and time spent on site so you can identify issues early and keep workflows moving smoothly.
Frequently Asked Questions
Arrivy is a field service and operations management platform designed to plan, dispatch, execute, and track work across field teams, warehouses, and customers. It supports scheduling, routing, digital forms, real-time visibility, customer communication, reporting, and integrations across operational systems.
Arrivy is built to support growth across teams, locations, and job volume. It supports multi-location operations, role-based access controls, high-throughput scheduling, and flexible integrations, allowing organizations to scale without redesigning workflows.
Yes. Arrivy offers 50+ native integrations with CRM, calendar, accounting, and payment systems, along with APIs and webhooks for custom integrations and automation platforms. This keeps operational data synchronized across your existing systems.
