The Secret Sauce - Arrivy

Customer Reviews: The Secret Sauce

Arrivy makes home service businesses more profitable and their customers happier by
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What Drives Good Reviews?


For home service businesses like plumbers, garage door installation companies, movers and housecleaners, success or failure is often measured by number of YELP reviews. YELP, and to a lesser extent—Facebook, Angies List and Google—have become a proxy for walking over to your neighbor’s house and asking, “Can you recommend a good gardener?”

But, what are the elements that drive good reviews? It’s not just good service… You need to think about how to differentiate your business—both in your marketing and in your services.


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