Arrivy is a field service and operations management platform designed to plan, dispatch, execute, and track work across field teams, warehouses, and customers. It supports scheduling, routing, digital forms, real-time visibility, customer communication, reporting, and integrations across operational systems.

How well does Arrivy scale as operations grow?

Arrivy is built to support growth across teams, locations, and job volume. It supports multi-location operations, role-based access controls, high-throughput scheduling, and flexible integrations, allowing organizations to scale without redesigning workflows.

Does Arrivy integrate with third-party systems?

Yes. Arrivy offers 50+ native integrations with CRM, calendar, accounting, and payment systems, along with APIs and webhooks for custom integrations and automation platforms. This keeps operational data synchronized across your existing systems.

How does the Follow Up Boss integration automate task creation in Arrivy?

When a Contact is created or a Deal Stage changes in Follow Up Boss, Arrivy automatically generates or updates the corresponding task. This eliminates manual handoffs between sales and operations and ensures every closed deal moves directly into scheduling and execution.

Can the deal stage changes in Follow Up Boss trigger field service workflows?

Yes. Deal Stage updates in Follow Up Boss can automatically trigger predefined workflows in Arrivy, including task creation, scheduling, dispatching, and customer notifications. This ensures that once a deal progresses, operations begin without delays.

Does the integration provide real-time job tracking for sales teams?

Arrivy provides real-time job visibility linked to Follow Up Boss records. Sales and office teams can monitor appointment status, job progress, and completion updates without switching platforms, improving transparency across departments.

How does Arrivy reduce manual data entry between Follow Up Boss and field teams?

The integration syncs Contact and deal data directly into Arrivy tasks, eliminating duplicate data entry. Field teams access job details inside the Arrivy mobile app, while updates flow back to maintain accurate records across systems.

Can customers receive live service updates when jobs originate from Follow Up Boss?

Yes. Once a task is created through Follow Up Boss, Arrivy enables automated customer notifications, real-time crew tracking, and service updates. This improves day-of-service communication and enhances the overall customer experience.

How does Arrivy ensure data security?

Arrivy uses industry-standard security practices, including data encryption in transit and at rest, role-based access controls, and regular backups to protect customer data.

What onboarding and training support is provided?

Arrivy provides end-to-end onboarding support, including guided setup, configuration assistance, and role-based training sessions. Customers also have access to documentation and in-product assistance through the SAL AI help center.

What type of customer support does Arrivy offer?

Arrivy provides 24/7 live support via chat, email, and phone. Support teams assist with onboarding, troubleshooting, and ongoing operational questions to ensure customers stay productive.

Is Arrivy suitable for regulated or compliance-driven industries?

Yes. Arrivy supports compliance-driven operations with structured data capture, audit-ready records, role-based permissions, and traceable workflows. Teams can collect required proof in the field and maintain complete records for reviews, reporting, or audits.

How does Arrivy handle permissions and access control?

Arrivy uses role-based access controls to ensure users only access what they are authorized to. Permissions can be configured by role, team, or workflow, helping organizations protect data and scale securely.

Follow Up Boss Field Service Integration

Bridge the Gap Between Lead Won and Job Done

Efficiently manage leads and day-to-day operations by triggering Arrivy tasks directly from Follow Up Boss contacts, keeping data flowing smoothly without manual handoffs.

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WORKFLOW AUTOMATION

Automated Sales-to-Ops, In Sync

Automate your sales-to-operations handoff by triggering Arrivy tasks automatically from Follow Up Boss Contact and Deal Stage changes. For every Contact, Arrivy creates and updates tasks as stages change, keeping data in sync and building a complete, accurate record without manual effort.

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REAL-TIME JOB VISIBILITY

Complete Job Visibility Across Every Team

Keep office teams informed throughout the day with real-time job progress updates, follow-up reminders, and appointment notifications powered by Arrivy’s Follow Up Boss integration, so everyone stays aligned and ahead of schedule.

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DIGITAL FIELD DOCUMENTATION

Eliminate Paperwork with Digital Forms

Replace manual paperwork with Arrivy’s Digital Forms. Convert BOLs, inspection sheets, evaluation forms, and more into auto-populating documents that pull data from any source. Perform complex calculations, complete checklists, and generate PDFs instantly.

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CONNECTED CUSTOMER EXPERIENCE

Keep Every Customer Connected

Deliver a smooth day-of-service experience by letting customers track crew locations in real time and receive updates as work progresses, keeping them informed, confident, and engaged throughout the service visit.

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